About Us
We're freight people first.
And we've got your back
Built to support agents, powered by real logistics experience.
What We Believe
Logistics shouldn’t
slow you down.
That’s why we handle dispatch,
billing, claims, and support
for you.
Growth happens with the right team behind you.
Our job is to be that team. Proactive, responsive, and always in
your corner.
Relationships
matter.
We treat your clients like our own because we know your reputation
is everything.
Meet the Dream Team
We’re a close-knit group of logistics pros, dispatch wizards, and problem-solvers who love helping others win.
Some of us come from freight, some from tech, but all of us are here because we believe agents like you deserve better support.
Dana Tremblay
Chief Executive Officer
Learn about Dana
For as long as I can remember, delivering exceptional service has been at the heart of everything I do. With over 25 years in customer service — and 15 of those years dedicated to supporting logistics agents — I saw a clear need: agents needed a partner who could take the operational and customer service side of the business off their plates, without sacrificing quality or control.
That’s why I founded DLT Transportation Services LLC. At DLT, we offer a co-managed approach to logistics support, partnering with agents to enhance their
customer experience, streamline operations, and fuel business growth. We're not just an outsourced
solution; we're an extension of the agent’s team, committed to helping them deliver outstanding value to their customers.
Building true partnerships, simplifying operations, and helping agents thrive — that's what drives me
every day.
Michelle Guerrero
Client Relations Lead
Learn about Michelle
Michelle is a results-driven professional with over four years of experience in logistics, operations, and customer service. She has successfully led the design and implementation of operational solutions across multiple countries, always with a strong commitment to delivering exceptional support to both internal teams and external clients.
At DLT, Michelle focuses on:
Leading with empathy and efficiency—ensuring each customer interaction is handled with care, urgency, and a solutions-first mindset. She excels in understanding client needs, resolving
issues promptly, and fostering strong, lasting relationships that reflect DLT’s high service standards.
Fun Fact:
Michelle is a sushi enthusiast—if it were up to her, spicy salmon rolls would be on the menu
every day!
Kimberlee May
People and Culture Consultant
Learn about Kimberlee
With over 20 years of expertise in building highly collaborative teams across the world, Kimberlee is a results-focused leader who delivers on operational efficiencies, talent acquisition, retention and motivation solutions that help companies harness the full power of one of their most valuable assets-their people.
During her time in the field, Kimberlee has run workshops with well over 1,000 leaders, worked alongside 31 culture change journeys, consulted on 27 mergers & acquisitions, coached 4 CEOs, and worked across 8 countries. She has built deep experience with which to advise on what works and what doesn't when their goal is to shape and change culture.
Kimberlee is known for her ability to demonstrate links between strategy, culture, team alignment and leadership behavior, facilitating activities with teams that are insightful, profound, and provocative, and coaching executives on the shadow they cast, often unconsciously, on the organizations they lead. She is motivated by the courage and openness her clients show as they explore how their own behavior shapes a culture which either supports or detracts from the performance of their organization.
Shay Layne
Customer Support Specialist Lead
Learn about Shay
With over 15 years of experience in logistics and product distribution, Shay brings both expertise and heart to her role as Customer Support Specialist Lead. Known for her agent-centered mindset, Shay goes beyond providing exceptional customer service—she actively looks for ways to create value for the agents she supports. Whether it’s anticipating challenges, identifying process improvements, or fostering stronger customer-agent relationships, Shay is driven by the belief that when agents succeed, everyone wins.
Her background in transportation management, inventory control, and organizational efficiency equips her to streamline operations and enhance the overall supply chain experience. But what truly sets Shay apart is her ability to combine detail-oriented precision with big-picture thinking—ensuring every solution she provides not only meets immediate needs but also contributes to long-term growth for the agents she partners with.
Shay embodies the “Dream Team” standard: optimizing every interaction, adding value beyond the task at hand, and championing agent success at every turn.